This annual leadership letter reflects on what leaders must nurture in 2026 - dignity, accountability, agency, capability, and capacity - while building cultures of optimism amid accelerating uncertainty.
After years studying digital transformation, a familiar pattern is emerging around AI. This post explores why leadership, culture, and human behaviour - not technology - will determine whether AI delivers real change.
This post explores how leaders can build resilient cultures during prolonged uncertainty by doubling down on accountability, transparency, and agency rather than fear-based austerity.