Business leaders are increasingly putting all their efforts into AI while under-investing in people and culture. This binary choice will create efficient organizations, not extraordinary ones. Astute leaders recognize humans + AI are the real competitive advantage.

Skeptics will argue that culture is impossible to quantify. That’s BS. There is a very real hard cost to the culture you tolerate…if you’re willing to measure it. And then address it.

Beneath every culture audit, employee engagement survey and leadership offsite debate, your culture is defined by the worst behaviour you tolerate as leaders. Stop tolerating and watch your culture - and your business flourish.