Marie Antoinette and the Cannes Ad Festival

Marie Antoinette and the Cannes Ad Festival. Both French, both somewhat out-of-touch

Can customer service survive the austerity budget?

Customer service, like advertising, can’t be discretionary in a recession. For too many companies it is.

Challenger Brands and the Best Marketing Book Ever

Tweet I’m knee deep (even waist deep) in a search for a new job. That whole experience will form another blog post dear reader. What the search has afforded me is a wonderful opportunity to meet some fantastic people, do a truckload of introspection and even, shock, horror, some reading. Which brings me back to […]

Four Points : Heck NO, we wont pitch

Pitching is detrimental to the client/agency relationship. Four Points of view from across the globe.